How could I see VERITAS Support: Case ID 280-023-493 ??
From: John D Stephens [mailto:jstephens AT ti DOT com]
Sent: Tuesday, October 21, 2003 7:12 PM
To: len boyle
Cc: Veritas Mail-List; Randy Parker
Subject: Re: [Veritas-bu] NDMP Drives disappear from Devices during
backup
Wow -Did I open a can of worms!
I'll call Veritas and open a case with them and reference yours as
well.
Thanks for the responses. I'll also contact NetApp and ask them
about this as well. NetApp and Veritas are suppose to be working
together now. We'll see.
Thanks,
John
len boyle wrote:
Hello John
We have been seeing the same type of problem.
We are using a solaris 9 master with netapp 6.4.x .
With the java client running on the master we see drives going away.
>From the windows admin client we see a not-connected message.
But only some of time and not all the drives all the time.
We have the following VERITAS Support: Case ID 280-023-493 opened to
see if
we can get a fix for the problem.
If have not already done so, can you open a support case and ref our
case.
Regards len
----- Original Message -----
From: "John D Stephens" <mailto:jstephens AT ti DOT com> <jstephens AT ti DOT
com>
To: "Veritas Mail-List" <mailto:veritas-bu AT mailman.eng.auburn DOT edu>
<veritas-bu AT mailman.eng.auburn DOT edu>
Cc: "Randy Parker" <mailto:randyp AT sardis.dfab.sc.ti DOT com>
<randyp AT sardis.dfab.sc.ti DOT com>
Sent: Tuesday, October 21, 2003 1:02 PM
Subject: [Veritas-bu] NDMP Drives disappear from Devices during backup
Hello -
I just did a new installation of Netbackup Datacenter 4.5fp3 on
a Solaris 9 Sun Ultra 60. There is one M2500 robot with 4 LTO1
drives. One drive is local to NBU, one drive is NDMP to a Netapp
filer, and the other two drives are NDMP to the other Netapp.
OnTap O/S is 6.4.2 and NDMP is set to version 4.
Everything is working. The NDMP jobs load and finish normally.
However, when the NDMP job is launched, the job detail says it is
connecting, never says "connected". After about 40 seconds, the
media ID shows up in the Devices list, but after about 3 minutes,
the drive disappears from the Devices list. It stays gone all during
the job, then it shows back up when the job completes.
Has anyone seen tape devices go away during an NDMP backup, then
re-appear when the job completes? I installed the latest NDMP fp5
patches, but no fix.
Curious,
John
--
+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+
+ John D Stephens ITS Design Systems +
+ Texas Instruments 12500 TI BLVD, Dallas +
+ jstephens AT ti DOT com <mailto:jstephens AT ti DOT com> 214-480-6229
+
+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+
_______________________________________________
Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
<mailto:Veritas-bu AT mailman.eng.auburn DOT edu>
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
<http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu>
--
+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+
+ John D Stephens ITS Design Systems +
+ Texas Instruments 12500 TI BLVD, Dallas +
+ jstephens AT ti DOT com <mailto:jstephens AT ti DOT com> 214-480-6229
+
+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+
------_=_NextPart_001_01C3988D.F5604F6A
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; =
charset=3Diso-8859-1">
<TITLE></TITLE>
<META content=3D"MSHTML 6.00.2800.1106" name=3DGENERATOR></HEAD>
<BODY>
<DIV><SPAN class=3D696561711-22102003><FONT face=3DArial =
color=3D#0000ff size=3D2>When=20
you see this happen, try the below command to see it it displays the =
same=20
information. </FONT></SPAN></DIV>
<DIV><SPAN class=3D696561711-22102003><FONT face=3DArial =
color=3D#0000ff=20
size=3D2></FONT></SPAN> </DIV>
<DIV><SPAN class=3D696561711-22102003><FONT face=3DArial =
color=3D#0000ff=20
size=3D2></FONT></SPAN> </DIV>
<DIV><SPAN class=3D696561711-22102003><FONT face=3DArial =
color=3D#0000ff=20
size=3D2>volmgr/bin/vmoprcmd -d</FONT></SPAN></DIV>
<BLOCKQUOTE>
<DIV class=3DOutlookMessageHeader dir=3Dltr align=3Dleft><FONT =
face=3DTahoma=20
size=3D2>-----Original Message-----<BR><B>From:</B> John D
Stephens=20
[mailto:jstephens AT ti DOT com]<BR><B>Sent:</B> Tuesday, October 21, 2003 =
7:12=20
PM<BR><B>To:</B> len boyle<BR><B>Cc:</B> Veritas Mail-List; Randy=20
Parker<BR><B>Subject:</B> Re: [Veritas-bu] NDMP Drives disappear from
=
Devices=20
during backup<BR><BR></FONT></DIV>Wow -Did I open a can of =
worms!<BR><BR>I'll=20
call Veritas and open a case with them and reference yours as=20
well.<BR><BR>Thanks for the responses. I'll also contact NetApp
=
and ask=20
them<BR>about this as well. NetApp and Veritas are suppose to =
be=20
working<BR>together now. We'll=20
see.<BR><BR>Thanks,<BR>John<BR><BR><BR>len boyle wrote:<BR>
<BLOCKQUOTE cite=3Dmid0bf901c3980f$4cefa110$100f10ac@kristie3 =
type=3D"cite"><PRE wrap=3D"">Hello John
We have been seeing the same type of problem.
We are using a solaris 9 master with netapp 6.4.x .
With the java client running on the master we see drives going away.
>From the windows admin client we see a not-connected message.
But only some of time and not all the drives all the time.
We have the following VERITAS Support: Case ID 280-023-493 opened to =
see if
we can get a fix for the problem.
If have not already done so, can you open a support case and ref our =
case.
Regards len
----- Original Message -----=20
From: "John D Stephens" <A class=3Dmoz-txt-link-rfc2396E =
href=3D"mailto:jstephens AT ti DOT com"><jstephens AT ti DOT com></A>
To: "Veritas Mail-List" <A class=3Dmoz-txt-link-rfc2396E =
href=3D"mailto:veritas-bu AT mailman.eng.auburn DOT edu"><veritas-bu@mailman=
.eng.auburn.edu></A>
Cc: "Randy Parker" <A class=3Dmoz-txt-link-rfc2396E =
href=3D"mailto:randyp AT sardis.dfab.sc.ti DOT com"><randyp AT sardis.dfab
DOT sc.t=
i.com></A>
Sent: Tuesday, October 21, 2003 1:02 PM
Subject: [Veritas-bu] NDMP Drives disappear from Devices during backup
</PRE>
<BLOCKQUOTE type=3D"cite"><PRE wrap=3D"">Hello -
I just did a new installation of Netbackup Datacenter 4.5fp3 on
a Solaris 9 Sun Ultra 60. There is one M2500 robot with 4 LTO1
drives. One drive is local to NBU, one drive is NDMP to a Netapp
filer, and the other two drives are NDMP to the other Netapp.
OnTap O/S is 6.4.2 and NDMP is set to version 4.
Everything is working. The NDMP jobs load and finish normally.
However, when the NDMP job is launched, the job detail says it is
connecting, never says "connected". After about 40 seconds, the
media ID shows up in the Devices list, but after about 3 minutes,
the drive disappears from the Devices list. It stays gone all during
the job, then it shows back up when the job completes.
Has anyone seen tape devices go away during an NDMP backup, then
re-appear when the job completes? I installed the latest NDMP fp5
patches, but no fix.
Curious,
John
--=20
______________________________________________________________________
Post your free ad now! http://personals.yahoo.ca
|