Veritas-bu

[Veritas-bu] NDMP Drives disappear from Devices during backup

2003-10-22 08:07:59
Subject: [Veritas-bu] NDMP Drives disappear from Devices during backup
From: Len.Boyle AT sas DOT com (Len Boyle)
Date: Wed, 22 Oct 2003 08:07:59 -0400
Good Morning Karen
 
I should have added to my email, that the output of the vmoprcmd -d ds command 
shows the real usage of the tape drives. 
 
Thanks len

        -----Original Message----- 
        From: Karen Schoenbauer [mailto:karen.schoenbauer AT veritas DOT com] 
        Sent: Wed 10/22/2003 7:19 AM 
        To: 'John D Stephens'; Len Boyle 
        Cc: Veritas Mail-List; Randy Parker 
        Subject: RE: [Veritas-bu] NDMP Drives disappear from Devices during 
backup
        
        
        When you see this happen, try the below command to see it it displays 
the same information.  
         
         
        volmgr/bin/vmoprcmd -d

                -----Original Message-----
                From: John D Stephens [mailto:jstephens AT ti DOT com]
                Sent: Tuesday, October 21, 2003 7:12 PM
                To: len boyle
                Cc: Veritas Mail-List; Randy Parker
                Subject: Re: [Veritas-bu] NDMP Drives disappear from Devices 
during backup
                
                
                Wow -Did I open a can of worms!
                
                I'll call Veritas and open a case with them and reference yours 
as well.
                
                Thanks for the responses.  I'll also contact NetApp and ask them
                about this as well.  NetApp and Veritas are suppose to be 
working
                together now.  We'll see.
                
                Thanks,
                John
                
                
                len boyle wrote:
                

                        Hello John
                        
                        We have been seeing the same type of problem.
                        
                        We are using a solaris 9 master with netapp 6.4.x .
                        With the java client running on the master we see 
drives going away.
                        >From the windows admin client we see a not-connected 
message.
                        But only some of time and not all the drives all the 
time.
                        
                        We have the following VERITAS Support: Case ID 
280-023-493 opened to see if
                        we can get a fix for the problem.
                        If have not already done so, can you open a support 
case and ref our case.
                        
                        Regards len
                        
                        
                        ----- Original Message ----- 
                        From: "John D Stephens" <jstephens AT ti DOT com> 
<mailto:jstephens AT ti DOT com> 
                        To: "Veritas Mail-List" <veritas-bu AT 
mailman.eng.auburn DOT edu> <mailto:veritas-bu AT mailman.eng.auburn DOT edu> 
                        Cc: "Randy Parker" <randyp AT sardis.dfab.sc.ti DOT 
com> <mailto:randyp AT sardis.dfab.sc.ti DOT com> 
                        Sent: Tuesday, October 21, 2003 1:02 PM
                        Subject: [Veritas-bu] NDMP Drives disappear from 
Devices during backup
                        
                        
                          

                                Hello -
                                
                                I just did a new installation of Netbackup 
Datacenter 4.5fp3 on
                                a Solaris 9 Sun Ultra 60.  There is one M2500 
robot with 4 LTO1
                                drives.  One drive is local to NBU, one drive 
is NDMP to a Netapp
                                filer, and the other two drives are NDMP to the 
other Netapp.
                                OnTap O/S is 6.4.2 and NDMP is set to version 4.
                                
                                Everything is working.  The NDMP jobs load and 
finish normally.
                                However, when the NDMP job is launched, the job 
detail says it is
                                connecting, never says "connected".  After 
about 40 seconds, the
                                media ID shows up in the Devices list, but 
after about 3 minutes,
                                the drive disappears from the Devices list.  It 
stays gone all during
                                the job, then it shows back up when the job 
completes.
                                
                                Has anyone seen tape devices go away during an 
NDMP backup, then
                                re-appear when the job completes?  I installed 
the latest NDMP fp5
                                patches, but no fix.
                                
                                Curious,
                                
                                John
                                
                                -- 
                                  +=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+
                                 + John D Stephens    ITS Design Systems   +
                                + Texas Instruments  12500 TI BLVD, Dallas  +
                                 + jstephens AT ti DOT com     214-480-6229     
  +
                                  +=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+
                                
                                
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                -- 
                  +=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+
                 + John D Stephens    ITS Design Systems   +
                + Texas Instruments  12500 TI BLVD, Dallas  +
                 + jstephens AT ti DOT com     214-480-6229       +
                  +=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+