Hi Michael,
Have you tried moving a tape in manually from robtest and see if it reflects in activity monitor or vmoprcmd..
What OS’s are your masters and medias?
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Ketley, Michael
Sent: 27 July 2011 03:36 PM
To: VERITAS-BU AT MAILMAN.ENG.AUBURN DOT EDU
Subject: [Veritas-bu] Tapes mounting in ACSLS but not Netbackup
Wonder if anyone can help or point me in the right direction.
My issue is a media server and tape library (using acsls) with firewall between. I initially had a problem with drives being in AVR state but added ACS_TCP_RPCSERVICE to vm.conf on the media server and drives are now ACS state. When i initiate a backup i can see the job which sits in a mounting state in Netbackup, however, the tape itself is mounted in the drive in ACSLS. Running a vmoprcmd shows nothing in the drive. Although i'm sure at one stage i've seen it pick up the mount in vmoprcmd but not in the GUI.
I guess this is a communications error but i'm stumped, can't see anything meaningful in logs.
Any advice or troubleshooting would be appreciated.
Master and Media are 6.5.6
Mike
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