On Thu, Sep 24, 2009 at 11:03 AM, brad.hillebrand
<brad.hillebrand AT gmail DOT com> wrote:
Server and Client version 6.5.3 installs fine. In management
console, added as a x64 windows2008 client. Host properties show as OS
“UNKNOWN 6” and OS Type is “OTHER”. On regular 2008 servers, it shows as
OS “Windows2008 (6)” and OS Type “Windows”. Backups all fail with error
code 13 – file read failed
Patch them to 6.5.3.1 first since 6.5.3 has a remotely exploitable security hole.
A status 13 on a WS08 server seems to mean that it's not using VSS. Set the host open file agent to either disable open file management or force it to use VSS. It seems to want to use VSP which doesn't exist on WS08.