Veritas-bu

[Veritas-bu] [SEC=UNCLASSIFIED]Re: SL500 Tape Library Issue

2009-09-14 01:57:39
Subject: [Veritas-bu] [SEC=UNCLASSIFIED]Re: SL500 Tape Library Issue
From: "Wilkinson, Alex" <alex.wilkinson AT dsto.defence.gov DOT au>
To: veritas-bu AT mailman.eng.auburn DOT edu
Date: Mon, 14 Sep 2009 13:50:58 +0800
    0n Mon, Sep 14, 2009 at 01:45:59AM -0400, NBU wrote: 

    >Facing problem with SL500 Tape library as it goes in hang state and no 
medias get mounted. All backup remains in queue.
    >This is observed once in 2 days time.
    >During problem Console also doesn't fetches any data from library. Only 
after rebooting the library it does.
    >Following error is received on the Master server during problem.
    
>-------------------------------------------------------------------------------------
    >
    >Sep 13 01:02:05 P038XMST01 tldcd[17544]: [ID 466614 daemon.error] TLD(0) 
Mode_sense error
    >Sep 13 01:02:32 P038XMST01 tldcd[17544]: [ID 782741 daemon.error] TLD(0) 
key = 0x2, asc = 0x4, ascq = 0x1, LOGICAL UNIT IS IN PROCESS OF BECOMING READY
    
>-------------------------------------------------------------------------------------
    >We have replaced the robot assembly, then also the problem persists.
    >Any help/suggestions appreciated.

What does SLconsole say ?
[https://cds.sun.com/is-bin/INTERSHOP.enfinity/WFS/CDS-CDS_SMI-Site/en_US/-/USD/ViewProductDetail-Start?ProductRef=SSTKSLConsoleFRS-4.10-OTH-G-F@CDS-CDS_SMI]

What does robtest(1) say ?

  -Alex

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