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Morning
Must be having a bad week, as problems and issues now seem to be appearing.
On 2 SAN Media Servers, using SSO they are both reporting Event ID 168 which
states "RSM cannot manage library <device>. Failed to communicate with
device or obtain device setup information"
It always seems to be around 2:38am each morning.
I logged onto the servers locally, and of course under "Storage/Removable
Storage/Libraries it shows the 4 LTO3 Tape Drives".
As Netbackup controls the robot (from my understanding), is there a clean
way to remove these errors?
Thanks
Regards
Simon Weaver
3rd Line Technical Support
Windows Domain Administrator
EADS Astrium Limited, B32AA IM (DCS)
Anchorage Road, Portsmouth, PO3 5PU
Email: <mailto:Simon.Weaver AT Astrium-eads DOT net> Simon.Weaver AT
Astrium-eads DOT net
This email is for the intended addressee only.
If you have received it in error then you must not use, retain, disseminate or
otherwise deal with it.
Please notify the sender by return email.
The views of the author may not necessarily constitute the views of EADS
Astrium Limited.
Nothing in this email shall bind EADS Astrium Limited in any contract or
obligation.
EADS Astrium Limited, Registered in England and Wales No. 2449259
Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England
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<DIV><SPAN class=312071207-31032006><FONT face=Arial
color=#0000ff><STRONG><EM>Morning</EM></STRONG></FONT></SPAN></DIV>
<DIV><SPAN class=312071207-31032006><STRONG><EM><FONT face=Arial
color=#0000ff>Must be having a bad week, as problems and issues now seem to be
appearing.</FONT></EM></STRONG></SPAN></DIV>
<DIV><SPAN class=312071207-31032006><STRONG><EM><FONT face=Arial
color=#0000ff></FONT></EM></STRONG></SPAN> </DIV>
<DIV><SPAN class=312071207-31032006><FONT color=#0000ff><FONT
face=Arial><STRONG><EM>On 2 SAN Media Servers, using SSO they are both
reporting
Event ID 168 which states "</EM></STRONG><FONT color=#000000 size=2><FONT
color=#0000ff size=3><STRONG><EM>RSM cannot manage library <device>.
Failed to communicate with device or obtain device setup
information"</EM></STRONG></FONT></FONT></FONT></FONT></SPAN></DIV>
<DIV><SPAN class=312071207-31032006><STRONG><EM><FONT face=Arial
color=#0000ff></FONT></EM></STRONG></SPAN> </DIV>
<DIV><SPAN class=312071207-31032006><STRONG><EM><FONT face=Arial
color=#0000ff>It always seems to be around 2:38am each morning.
</FONT></EM></STRONG></SPAN></DIV>
<DIV><SPAN class=312071207-31032006><STRONG><EM><FONT face=Arial
color=#0000ff></FONT></EM></STRONG></SPAN> </DIV>
<DIV><SPAN class=312071207-31032006><STRONG><EM><FONT face=Arial
color=#0000ff>I
logged onto the servers locally, and of course under "Storage/Removable
Storage/Libraries it shows the 4 LTO3 Tape
Drives".</FONT></EM></STRONG></SPAN></DIV>
<DIV><SPAN class=312071207-31032006><STRONG><EM><FONT face=Arial
color=#0000ff>As Netbackup controls the robot (from my understanding), is there
a clean way to remove these errors?</FONT></EM></STRONG></SPAN></DIV>
<DIV><SPAN class=312071207-31032006><STRONG><EM><FONT face=Arial
color=#0000ff></FONT></EM></STRONG></SPAN> </DIV>
<DIV><SPAN class=312071207-31032006><STRONG><EM><FONT face=Arial
color=#0000ff>Thanks</FONT></EM></STRONG></SPAN></DIV>
<DIV> </DIV>
<P align=left><SPAN lang=en-gb><EM><FONT color=#3f6296><FONT size=2><FONT
face=Arial><FONT
color=#0000ff>Regards</FONT></FONT></FONT></FONT></EM></SPAN></P>
<P align=left><SPAN lang=en-gb><EM><FONT color=#3f6296><FONT size=2><FONT
face=Arial><FONT color=#0000ff>Simon
Weaver</FONT><BR></FONT></FONT></FONT><FONT
face=Arial color=#0000a0 size=2><STRONG>3rd Line Technical Support<BR>Windows
Domain Administrator</STRONG></FONT></EM><FONT face=Arial> </FONT></SPAN></P>
<P><SPAN lang=en-gb><I><FONT face=Arial color=#0000ff size=2>EADS Astrium
Limited, B32AA IM (DCS)</FONT></I></SPAN><SPAN lang=en-gb><BR><FONT face=Arial
color=#0000ff size=2><EM>Anchorage Road, Portsmouth, PO3
5PU</EM></FONT></SPAN></P>
<P><SPAN lang=en-gb><FONT face=Arial color=#0000ff size=2><EM>Email:
</EM></FONT><A href="mailto:Simon.Weaver AT Astrium-eads DOT net"><FONT
face=Arial
size=2><EM>Simon.Weaver AT Astrium-eads DOT net</EM></FONT></A></SPAN></P>
<DIV> </DIV></BODY></HTML>
<table><tr><td bgcolor=#ffffff><font color=#000000>This email is for the
intended addressee only.<br>
If you have received it in error then you must not use, retain, disseminate or
otherwise deal with it.<br>
Please notify the sender by return email.<br>
The views of the author may not necessarily constitute the views of EADS
Astrium Limited.<br>
Nothing in this email shall bind EADS Astrium Limited in any contract or
obligation.<br>
<br>
EADS Astrium Limited, Registered in England and Wales No. 2449259<br>
Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS,
England<br>
</font></td></tr></table>
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