Veritas-bu

[Veritas-bu] Failing restore: image expiration INFINITY

2004-10-29 16:29:28
Subject: [Veritas-bu] Failing restore: image expiration INFINITY
From: KFreels AT askjeeves DOT com (Kevin Freels)
Date: Fri, 29 Oct 2004 13:29:28 -0700
Greetings!

Details: NB 4.5_FP6, Sun 250 w/ Solaris 5.8

I think this may have been addressed before, but I didn't see it in the
saved messages I have. Apologies if this is a rehash.

I am trying to restore some files that are from imported tapes from
another NB system (version unknown). Both the first and second imports
of the tapes were run successfully.

However, when I start the restore, only some of the files restore, and
then it bombs out with the following messages, here is the output from
the Activity Monitor "Details":

Error bptm - (pid=xxxxx) UTF - /backup/gimantis/gimal1.dmp.gz
<...repeated for additional files...>
Error bptm (pid=xxxxx) More than 10 files were not restored.
Warning bprd (pix=yyyyy) Restore must be resumed prior to first image
expiration on INFINITY

and then reported to the restore log window:

Status of image restore failed, network connection timed out.


The BPTM log shows (multiple times for each file not restored):
10:50:07.825 [15607] <2> getsockconnected: host=crook.hq.ask.com
service=bpcd address=10.0.0.28 protocol=tcp reserved port=13782
10:50:07.825 [15607] <2> getsockconnected: Connect to crook.hq.ask.com
on port 664
10:50:07.825 [15607] <2> logconnections: BPCD CONNECT FROM 10.0.0.28.664
TO 10.0.0.28.13782
10:50:07.826 [15600] <2> wait_for_sigcld: waiting for child to exit,
timeout is 300
10:50:08.626 [15607] <2> getsockconnected: host=crook service=bpjobd
address=10.0.0.28 protocol=tcp non-reserved port=13723
10:50:08.631 [15607] <2> logconnections: BPJOBD CONNECT FROM
10.0.0.28.39700 TO 10.0.0.28.13723 10:50:08.640 [15607] <2> job_connect:
Connected to the host crook contype 10 jobid <60272> socket <6>
10:50:08.640 [15607] <2> set_job_details: Done
10:50:08.641 [15607] <2> job_monitoring: Timeout cut off was tv_sec =
1099072215, tv_usec = 641002
10:50:08.736 [15607] <2> job_monitoring: ACK disconnect
10:50:08.736 [15607] <2> job_disconnect: Disconnected
10:50:08.786 [15607] <16> write_pl_messages: The following files/folders
were not restored:


I have tried restoring the files one by one, but that didn't seem to
help; the restore bombs out at different places in the file and doesn't
seem really consistent (i.e., bombing out at the same place and/or on
the same file). I have also added CLIENT_CONNECT_TIMEOUT=600 and
CLIENT_READ_TIMEOUT=600 to the client bp.conf as directed in the
Troubleshooting Guide, but that hasn't seemed to change anything. I have
also tried the "bpclntcmd" to test the connection, but it returns as it
should....

Hints?

Thanks, as always!

....k
-==-==-==-==-==-==-==-==-==-==-==-==-==-==-==-==-==-==-==-
Kevin Freels                         kfreels AT askjeeves DOT com
Senior UNIX SysAdmin                          510.985.7444
Ask Jeeves                                         ask.com
"We keep you alive to serve this ship. Row well and live."


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