|
Re: [Networker] Unable to start/login to NMC following RHEL update
2010-03-30 17:06:33
Goslin, Paul wrote:
Server is 7.4.4 on a Windows 2003 se server. My NMC is installed on a
RHEL 5.3 client (nmc=7.6), has been working fine until today when
applied some RedHat updates. Now the gstd daemon will not stay up when I
start it, so I can't login to NMC as a result. The error log on the NMC
host shows:
I, too, have experienced a very similar problem on at least three
separate occasions. It seems that this can be caused by a number of
possibilities, with patching of the OS being one of them. I think when
nmc gets installed, it creates a certificate, and maybe when the server
gets licensed, or something else happens, that certificate is no longer
viable???
The first time this happened, I un-installed and re-installed nmc, and
all was fine. Kind of a pain, though! I think at that time that our
server expired (eval copy), and that may have contributed?
The next time it happened, we were under 45-day enablers, and I carried
out the fix outlined below. Then last night, we shut our server down
(reboot), following a firmware upgrade to the tape library, and after
restarting NetWorker, nmc would not run!!! - very similar to your
situation, but I see messages in the gstd.raw file like this:
gstd 53 acm: External directory library initialization failed 0
376 1269918915 0 0 2 4147796704 9196 0 server1 gstd 14 %s error: %s%s 3
0 6 SYSTEM 0 99 Failed to retrieve csp_serviceManager. Error code: -8,
message: Primary internal decryption failed. 0 0
This is exactly what happened last time. Anyway, I carried out the same
fix as I did before, and it works now.
See:
http://blogger.xs4all.nl/ator0966/archive/2010/02/17/539940.aspx
for the steps I used.
I should note that both this time and the last time this happened, I did
not move 'Config.xml' to another directory nor did I copy
'Config.xml.template' to 'Config.xml' as suggested. I left that file
alone, but did move the other two files. Everything worked fine.
hope this helps?
George
31581 03/30/2010 03:50:11 PM 2 0 0 4146267840 6811 0 matrix.domain.com
gstd ***
gstd starting at Tue Mar 30 15:50:11 2010
0 03/30/2010 03:50:27 PM 2 0 0 4146267840 6811 0 matrix.domain.com gstd
acm: Ex
ternal directory library initialization failed
376 03/30/2010 03:50:27 PM 0 0 2 4146267840 6811 0 matrix.domain.com
gstd SYSTE
M error: Failed to retrieve csp_serviceManager. Error code: -9, message:
System
fingerprint differences exceed the acceptable threshold.
0 03/30/2010 03:50:27 PM 2 0 0 4146267840 6811 0 matrix.domain.com gstd
wakeup
error in ACM -- request shutdown
0 03/30/2010 03:50:35 PM 2 0 0 4146267840 6811 0 matrix.domain.com gstd
http: W
eb server 6816 still running after 8 seconds
31582 03/30/2010 03:50:40 PM 2 0 0 4146267840 6811 0 matrix.domain.com
gstd ***
gstd stopping at Tue Mar 30 15:50:40 2010
Did the RHEL update cause this ??? How are we to maintain our stuff if
an update breaks NMC ??
Guess maybe an un-intstall / re-install might fix this?
Thanks ....
To sign off this list, send email to listserv AT listserv.temple DOT edu and type
"signoff networker" in the body of the email. Please write to networker-request
AT listserv.temple DOT edu if you have any problems with this list. You can access the
archives at http://listserv.temple.edu/archives/networker.html or
via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER
--
George Sinclair
Voice: (301) 713-3284 x210
- The preceding message is personal and does not reflect any official or
unofficial position of the United States Department of Commerce -
- Any opinions expressed in this message are NOT those of the US Govt. -
To sign off this list, send email to listserv AT listserv.temple DOT edu and type
"signoff networker" in the body of the email. Please write to networker-request
AT listserv.temple DOT edu if you have any problems with this list. You can access the
archives at http://listserv.temple.edu/archives/networker.html or
via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER
|
|
|
