Re: [Networker] Networker server experiencing frequent unexpected reboots
2009-04-10 08:58:11
Hello,
I think the real issue, is what are the error codes and analyze them or
open a ticket with microsoft.The watchdog timer issues need to be
addressed.
If a faulty driver is causing the problem, you are not going to resolve
them by changing hardware or re-installing the networker, hp softpack
needs to be applied selectively vs all updates.
Try using sysinternal process watcher to identify the culprit.
Thanks
stancole <networker-forum AT BACKUPCENTRAL DOT COM>
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04/09/2009 04:05 PM
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Subject
Networker server experiencing frequent unexpected reboots
I have recently updated the HP software to the 8.20A that was just
released, but I have gone through many iterations of HP software. 7.91 was
the most stable and when I had the least amount of issues. I am running
2k3 SP2 R2. Unfortunately there are no dumps that are being created to
analyze. Regarding the load on the dl360, I don't really think we are
touching the performance limits of the 360 now. We have 20 - 25 clients
and a full backup is approx. 5TB which only happens on the weekends.
90% of my backups go directly to the Data Domain devices. The only real
time there is any traffic over the fiber is during a clone for offsite or
the nightly Oracle backups that run on the EDL. Those are only 200GB and
are usually done in 3 or 4 hours. Generally the reboots happen after a
large clone job or other large backup. I went ahead and disabled the ASR
in bios, and am monitoring that now. I haven't had a reboot since, but I
also have not really had the box under a load yet. This weekend will be a
true test. Also regarding the hardware, I believe this is a hardware or
driver issue as well. But the problem is that I have tested through the
following methods and the problem still exists:
- Original install on DL580 G1
- reboots started shortly after install
- replaced memory, (no change)
- Re-installed on different DL580 G1 (same problem)
- ordered new dl360 g5 (ran clean for a few months)
- reboots started again.
- replaced motherboard
- updated networker software
- replaced memory
- messed with NIC config switching between teaming configs and running
without team
- rebuilt new dl360 and restored networker server
- removed MOM client (reboots stopped for 8 months)
- updated the HP Firmware and software (reboots started again)
- reverted the HP software and firmware (reboots continued)
- modified the zoning config in our fiber switches
- updated networker software
- re-seated memory
- re-seated hba cards
- replaced memory
- updated HP software
- updated HBA firmware
- updated HBA drivers
- disabled ASR in bios (?)
So after all of this I still have the problem.
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