Networker

Re: [Networker] Jukebix configuration problem in 5.5.3

2003-02-25 14:11:26
Subject: Re: [Networker] Jukebix configuration problem in 5.5.3
From: Carston Locher <clocher AT LEGATO DOT COM>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Tue, 25 Feb 2003 11:12:00 -0800
Srini,

You may still be planning to send the following, but I wanted to make
sure.

1) output from inquire
2) any errors from /var/adm/messages

Another very useful piece of information would be the cabling from the
Sun box to the jukeboxes?

Thanks,

Carston

On Tue, 2003-02-25 at 11:03, Srini Bala wrote:
> I am getting these errors for both of these as follows :
> # ./sjirjc [email protected]
> SJIRJC: Device busy
> Code:0x29, Str=<I/O error>
> # ./sjirjc [email protected]
> SJIRJC: Device busy
> Code:0x29, Str=<I/O error>
>
> This jukebox was always attached but I am not sure if it was working.
>
> Here is the pkginfo
>
> # pkginfo | grep LGT
> application LGTOclnt       NetWorker for Solaris (Backup/Recover) Client
> system      LGTOdrvr       NetWorker for Solaris (Backup/Recover) Device 
> Drivers
> application LGTOman        NetWorker for Solaris (Backup/Recover) Man
> application LGTOnode       NetWorker for Solaris (Backup/Recover) Storage Node
> application LGTOserv       NetWorker for Solaris (Backup/Recover) Server
>
> # pkginfo -l LGTOclnt
>    PKGINST:  LGTOclnt
>       NAME:  NetWorker for Solaris (Backup/Recover) Client
>   CATEGORY:  application
>       ARCH:  sparc
>    VERSION:  5.5.3.Build.267
>    BASEDIR:  /usr
>     VENDOR:  Legato Systems, Inc.
>     PSTAMP:  gelato0008100052
>   INSTDATE:  Feb 24 2003 18:35
>    HOTLINE:  Please contact your local service provider
>     STATUS:  completely installed
>      FILES:     42 installed pathnames
>                  1 directories
>                 28 executables
>              43250 blocks used (approx)
>
> # pkginfo -l LGTOdrvr
>    PKGINST:  LGTOdrvr
>       NAME:  NetWorker for Solaris (Backup/Recover) Device Drivers
>   CATEGORY:  system
>       ARCH:  sparc
>    VERSION:  5.5.3.Build.267
>    BASEDIR:  /
>     VENDOR:  Legato Systems, Inc.
>     PSTAMP:  gelato000810005212
>   INSTDATE:  Feb 24 2003 18:35
>     STATUS:  completely installed
>      FILES:     46 installed pathnames
>                 43 executables
>              43955 blocks used (approx)
>
> # pkginfo -l LGTOman
>    PKGINST:  LGTOman
>       NAME:  NetWorker for Solaris (Backup/Recover) Man
>   CATEGORY:  application
>       ARCH:  sparc
>    VERSION:  5.5.3.Build.267
>    BASEDIR:  /usr
>     VENDOR:  Legato Systems, Inc.
>     PSTAMP:  gelato0008100052
>   INSTDATE:  Feb 24 2003 18:36
>    HOTLINE:  Please contact your local service provider
>     STATUS:  completely installed
>      FILES:    133 installed pathnames
>               1883 blocks used (approx)
> # pkginfo -l LGTOnode
>    PKGINST:  LGTOnode
>       NAME:  NetWorker for Solaris (Backup/Recover) Storage Node
>   CATEGORY:  application
>       ARCH:  sparc
>    VERSION:  5.5.3.Build.267
>    BASEDIR:  /usr
>     VENDOR:  Legato Systems, Inc.
>     PSTAMP:  gelato0008100052
>   INSTDATE:  Feb 24 2003 18:36
>    HOTLINE:  Please contact your local service provider
>     STATUS:  completely installed
>      FILES:     11 installed pathnames
>                 11 executables
>              13601 blocks used (approx)
>
> # pkginfo -l LGTOserv
>    PKGINST:  LGTOserv
>       NAME:  NetWorker for Solaris (Backup/Recover) Server
>   CATEGORY:  application
>       ARCH:  sparc
>    VERSION:  5.5.3.Build.267
>    BASEDIR:  /usr
>     VENDOR:  Legato Systems, Inc
> PSTAMP:  gelato0008100052
>   INSTDATE:  Feb 24 2003 18:37
>    HOTLINE:  Please contact your local service provider
>     STATUS:  completely installed
>      FILES:     22 installed pathnames
>                 22 executables
>              32686 blocks used (approx)
>
>
>
> -----Original Message-----
> From: Carston Locher [mailto:clocher AT LEGATO DOT COM]
> Sent: Tuesday, February 25, 2003 10:49 AM
> To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> Subject: Re: [Networker] Jukebix configuration problem in 5.5.3
>
>
> Srini,
>
> You should do the following:
>
> 1) run the command: inquire   (/etc/LGTOuscsi/inquire)
> 2) run the command: sjirjc <scsi_address_of_robotics>
>    (such as: sjirjc [email protected]) (for both jukeboxes)
>
> Please send the output to this mailing list.  Is this a new install?
> Has either jukebox ever worked with NetWorker?
>
> What is the output of "pkginfo | grep LGT"?  Are there any errors in
> /var/adm/messages?
>
> Thanks,
>
> Carston
>
> On Tue, 2003-02-25 at 10:36, Srini Bala wrote:
> > We didthat in that order. The error message keep saying te driver 
> > installation seems incorrect. i removed all the packages and added them 
> > again (the whole set).
> > Does anyone know of any problems with the drivers for solaris 7, do we need 
> > any patches or anything like that?
> > We have the storedge L280 with HP tapelibrary (C6280-7000)
> > I will check out the dip switches as well.
> > thnaks
> > -Srini
> >
> > -----Original Message-----
> > From: Kevin [mailto:kbernard10 AT COGECO DOT CA]
> > Sent: Monday, February 24, 2003 7:37 PM
> > To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> > Subject: Re: [Networker] Jukebix configuration problem in 5.5.3
> >
> >
> > In order to configure the autochanger, the following packages must be 
> > installed
> > in the right order:
> >
> > 1) client package
> > 2) drivers package
> > 3) storage node package
> >
> > If you are using this machine as a server, then the server package is
> > installed after
> > the storage node.
> >
> > Also, what type of autochanger is it?  If it is an HP 1557 or similar, it
> > may require
> > dip switches on the bottom to be changed.
> >
> > Hope this helps,
> > Kevin
> >
> > At 04:39 PM 2/24/2003 -0800, you wrote:
> > >Hello,
> > >We have Legato Networker 5.5.3 running on solaris 7. We have 2
> > >autochangers attached to it alongwith 1 tapedrive each. We are getting the
> > >following message when trying to configure it using jb_config :
> > ># jb_config
> > >          1) Install a SmartMedia Jukebox.
> > >          2) Install an Autodetected SCSI Jukebox.
> > >          3) Install an SJI Jukebox.
> > >          4) Install an RLM Jukebox.
> > >          5) Install an STL Silo.
> > >
> > >What kind of Jukebox are you installing? [1] 2
> > >These are the SCSI Jukeboxes currently attached to your system:
> > >   1) [email protected]: Standard SCSI Jukebox, Vendor <HP>, Product 
> > > <C6280-7000>
> > >   2) [email protected]: Standard SCSI Jukebox, Vendor <HP>, Product 
> > > <C6280-7000>
> > >Which one do you want to install? 2
> > >Installing an 'Standard SCSI Jukebox' jukebox.
> > >Name you would like to assign to the jukebox device? tape_library_2
> > >Pathname of the control port for the jukebox device? [[email protected]]
> > >Unable to access device "Standard SCSI Jukebox" on control port
> > >"[email protected]".
> > >
> > >Have you already installed the "drivers" package on this machine? (yes/no) 
> > >no
> > >
> > >You must install the LUS SCSI passthrough driver before configuring
> > >a SCSI jukebox with this program.
> > >
> > >When we tried to answer 'yes' to the drivers questions we get the
> > >following message :
> > >
> > ># jb_config
> > >          1) Install a SmartMedia Jukebox.
> > >          2) Install an Autodetected SCSI Jukebox.
> > >          3) Install an SJI Jukebox.
> > >          4) Install an RLM Jukebox.
> > >          5) Install an STL Silo.
> > >
> > >What kind of Jukebox are you installing? [1] 2
> > >These are the SCSI Jukeboxes currently attached to your system:
> > >   1) [email protected]: Standard SCSI Jukebox, Vendor <HP>, Product 
> > > <C6280-7000>
> > >   2) [email protected]: Standard SCSI Jukebox, Vendor <HP>, Product 
> > > <C6280-7000>
> > >Which one do you want to install? 1
> > >Installing an 'Standard SCSI Jukebox' jukebox.
> > >Name you would like to assign to the jukebox device? tape_library_1
> > >Pathname of the control port for the jukebox device? [[email protected]]
> > >Unable to access device "Standard SCSI Jukebox" on control port
> > >"[email protected]".
> > >
> > >Have you already installed the "drivers" package on this machine? (yes/no) 
> > >yes
> > >There appears to be something incorrect about your driver
> > >installation.  Please consult your driver documentation
> > >to help you troubleshoot your installation.
> > >
> > >
> > >Any idea as to how to troubleshoot this problem?
> > >
> > >Thanks in advance?
> > >
> > >
> > >-Srini
> > >
> > >--
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