Hello Ingo,

You appear to have been seeing this problem for some time; I apologize that you 
are having this problem with our product.  I see that you queried about 
<mailbox not found> errors on 17 Sept, and again on 23 Sept.  On those 
occasions I had advised that we have a new fix available through our Services 
people that addresses this kind of issue.  The new fix would announce itself in 
nsrxchsv.log as being "Build 230."

Have you had a chance to query Legato Services for this fix?  If you are still 
seeing this kind of issue with the new software, then I need to know that.

Thanks again,
_Scott

-----Original Message-----
From: Ingo Roschmann [mailto:ingo AT VISIONET DOT DE]
Sent: Thursday, October 10, 2002 7:47 AM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: Re: [Networker] german umlaute and mailbox backup


Pierre,

this is exactly the way we have done it.
But also placing the name in the save set field of the client resource
doesn't work.

Thanks,
Ingo


On Thu, 10 Oct 2002 16:43:09 +0200, Dony Pierre <Pierre.Dony AT NBB DOT BE> 
wrote:

>Hi Ingo,
>
>Have you tried to store the mailbox name in a file on the Exchange server
and then in your Networker client definition (on Solaris), you can specify
the parameter -I "c:\....." the place on the exchange server where you have
stoed the file.
>
>
>Hope this help.
>Regards.
>Pierre.
>
>
>-----Original Message-----
>From: Ingo Roschmann [mailto:ingo AT VISIONET DOT DE]
>Sent: donderdag 10 oktober 2002 16:38
>To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
>Subject: german umlaute and mailbox backup
>
>
>Hi all,
>
>trying to perform a single mailbox backup we have the following problem:
the user name contains an umlaute "ä" which causes the *scheduled* backup
to fail; if I perform the backup *manually* from the exchange server,
everything is ok.
>
>The verbous output from the *scheduled* backup is:
>Error: /Private Mailboxes/von Häfen Holger (/Private Mailboxes/von Hfen
>Holger) <mailbox not found>
>
>Our environment is
>Networker Server: Solaris 8, Networker 6.1.1
>Exchange Server: NT 4.0 SP6, ExchSrv 5.5 SP4, BSO Exchange 2.0.005
>
>Any ideas?
>
>Thanks,
>Ingo
>
>--

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