Hi Robert,

You may need to update the passwords for the ADMIN id's
for those same NODENAMEs. The syntax is:

   UPDATE ADMIN node password

For example:

   UPDATE ADMIN EXCHSRVAN_DB password

   UPDATE ADMIN EXCHSRVA password

If this doesn't help, open a call with service.
They can get a trace to solve this for you quickly.

Thanks,

Del

----------------------------------------------------

"ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 05/09/2013
12:46:38 AM:

> From: Robert Ouzen <rouzen AT UNIV.HAIFA.AC DOT IL>
> To: ADSM-L AT vm.marist DOT edu,
> Date: 05/09/2013 12:47 AM
> Subject: ACN5229E Error obtaining VSS information from Local
> DSMAgent Node error
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
>
> Hi Guys
>
> I had an environment of backup for a TDP for mail working correctly.
>
> Tsm Client      6.2.3.1
> Tsm STA          5.5.5.1
> Tsm for Mail  6.1.3.2
> Tsm Server    6.3.3.100
>
> I upgrade my Tsm client to the version 6.4 and now I got this error:
>
> 05/08/2013 09:41:20 ANS1025E Session rejected: Authentication failure
>
> I update my password for both node client and TDP (EXCHSRVA and
EXCHSRVAN_DB)
>
> Still running the command:     tdpexcc query exchange  got:
>
> Volume Shadow Copy Service (VSS) Information
> --------------------------------------------
>
> Please enter the password for node EXCHSRVAN_DB:
>
> ************
> ACN5229E Error obtaining VSS information from Local DSMAgent Node:
'exchsrva'.
> ANS1025E (RC137)  Session rejected: Authentication failure
>
> I in purpose comment the command:    PASSWORDAccess    Generate
> to let the program prompt to enter the password.
>
> I delete all my services with the command:   dsmcutil remove   and
> re-create them  here the commands:
>
> dsmcutil install cad /name:"TSM Client Acceptor" /node:exchsrva   /
> password:XXXXX /optfile:"c:\program files\tivoli\tsm\baclient
> \dsm.opt" /validate:yes /autostart:yes /startnow:no
>
> dsmcutil install remoteagent /name:"TSM Remote Client Agent" /
> node:exchsrva   /password:XXXXX /optfile:"c:\program files\tivoli
> \tsm\baclient\dsm.opt" /partnername:"TSM Client Acceptor" /startnow:no
>
> dsmcutil install scheduler /name:"TSM Client Scheduler" /
> node:exchsrva /password:XXXXX /optfile:"c:\program files\tivoli\tsm
> \baclient\dsm.opt" /startnow:no
>
>  dsmcutil update cad /name:"TSM Client Acceptor" /cadschedname:"TSM
> Client Scheduler"
>   dsmcutil start /name:"TSM Client Acceptor"
>
> I had too and grant proxy:
>
> Target Node         Agent Node
> ---------------     -----------
> EXCHSRVAN_DB        EXCHSRVA
>
> In my dsm.opt I have a command:   RUNASSERVICE YES    I tried too
> with YES and NO same result
>
> My Tdpexc.cfg looks like:
>
> LASTPRUNEDate     05/09/2013 07:13:24
> MOUNTWait     Yes
> BACKUPMETHod     VSS
> TEMPLOGRestorepath
> TEMPDBRestorepath
> CLIENTACcessserver
> LOGFile     tdpexc.log
> LOGPrune     60
> LANGuage     ENU
> BACKUPDESTination     TSM
> LOCALDSMAgentnode     exchsrva
> REMOTEDSMAgentnode
> DATEformat     1
> VSSPOLICY * * INCREMENTAL TSM MGEXCHANGE
> VSSPOLICY * * FULL TSM MGEXCHANGE
> VSSPOLICY * * FULL TSM MGDRM_T
> VSSPOLICY * * FULL TSM MGVTL1
> VSSPOLICY * * INCREMENTAL TSM MGVTL1
>
> Check too the VSSADMIN LIST WRITERS  is O.K
>
> C:\>vssadmin list writers
> vssadmin 1.1 - Volume Shadow Copy Service administrative command-line
tool
> (C) Copyright 2001-2005 Microsoft Corp.
>
> Writer name: 'Task Scheduler Writer'
>    Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
>    Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
>    State: [1] Stable
>    Last error: No error
>
> Writer name: 'VSS Metadata Store Writer'
>    Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
>    Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
>    State: [1] Stable
>    Last error: No error
>
> I am out of ideas ! Any help will be really appreciate.
>
> Regards Robert
>