We use port 1502.  You just need to pick one that is not being used by
other applications.

>>> Timothy Hughes <Timothy.Hughes AT OIT.STATE.NJ DOT US> 11/9/2010 3:39 PM
>>>
David, ok

I looked at the WEBports option is there a special way to figure out
what ports to use?

Thanks
Tim

On 11/9/2010 3:25 PM, David E Ehresman wrote:
> Right.  That means the client can contact the tsm server.  It does
not
> mean that the tsm server can contact the client on the appropriate
port.
>
>
>>>> Timothy Hughes<Timothy.Hughes AT OIT.STATE.NJ DOT US>  11/9/2010 3:09 PM
>>>>
> David Thanks for your response,
>
> I was told though there is no firewall however, I will look at the
> Webports option to try.
>
> btw- I forget to mention we can do manual backups
>
>
> Tim
>
> On 11/9/2010 2:44 PM, David E Ehresman wrote:
>> TSM is trying to contact the server on port 4325
>>
>> 11/08/10 00:02:13 ANR2716E Schedule prompter was not able to
contact
>> client
>> svbser1 using type 1 (xx.xx.xx 4325. (SESSION: 2865)
>>
>> I've seen this when a firewall was active between TSM and the
> client.
>> It that case you need to use a WEBPorts option in the client so
there
> is
>> a fixed port being used and then open that port in the firewall.
>>
>>>>> Timothy Hughes<Timothy.Hughes AT OIT.STATE.NJ DOT US>   11/9/2010 2:27
PM
>>>>>
>> Hi All,
>>
>> We have a linux client (5.5.2.7) that was currently backing up that
>> has
>> stopped for some reason, when I start the cad it looks like its
> ready
>> to
>> backup however it misses its backup each night. Has anyone else had
>> similar issues with a linux backup
>>
>> [root@svbser1]# tail dsmsched.log
>>
>> 11/09/2010 11:13:18 Next operation scheduled:
>> 11/09/2010 11:13:18
>> ------------------------------------------------------------
>> 11/09/2010 11:13:18 Schedule Name: MIDNIGHT
>> 11/09/2010 11:13:18 Action: Incremental
>> 11/09/2010 11:13:18 Objects:
>> 11/09/2010 11:13:18 Options:
>> 11/09/2010 11:13:18 Server Window Start: 00:00:01 on 11/10/2010
>> 11/09/2010 11:13:18
>> ------------------------------------------------------------
>> 11/09/2010 11:13:18 Scheduler has been stopped.
>>
>> nothing in the dsmerror.log that would show the cause
>>
>>
>> [root@svbser1]# tail dsmerror.log
>> 11/05/2010 09:47:24 ANS1141W Unknown command - ls
>> 11/05/2010 14:57:50 ANS1141W Unknown command - exit
>> 11/05/2010 14:57:52 ANS1141W Unknown command - \quit
>> 11/05/2010 14:57:53 ANS1141W Unknown command - exit
>>
>>
>> Nothing in the dsmsched.log it just shows it ready for the next
> backup
>> but it never backs up
>>
>> tail -100 dsmsched.log
>>
>> 11/04/2010 09:05:14 --- SCHEDULEREC QUERY BEGIN
>> 11/04/2010 09:05:14 --- SCHEDULEREC QUERY END
>> 11/04/2010 09:05:14 Next operation scheduled:
>> 11/04/2010 09:05:14
>> ------------------------------------------------------------
>> 11/04/2010 09:05:14 Schedule Name: MIDNIGHT
>> 11/04/2010 09:05:14 Action: Incremental
>> 11/04/2010 09:05:14 Objects:
>> 11/04/2010 09:05:14 Options:
>> 11/04/2010 09:05:14 Server Window Start: 00:00:01 on 11/05/2010
>> 11/04/2010 09:05:14
>> ------------------------------------------------------------
>> 11/04/2010 09:05:14 Scheduler has been stopped.
>>
>>
>> 11/05/2010 13:54:12 Server Version 6, Release 1, Level 4.2
>> 11/05/2010 13:54:12 Server date/time: 11/05/2010 13:54:12 Last
> access:
>> 11/05/2010 13:53:12
>>
>> 11/05/2010 13:54:12 --- SCHEDULEREC QUERY BEGIN
>> 11/05/2010 13:54:12 --- SCHEDULEREC QUERY END
>> 11/05/2010 13:54:12 Next operation scheduled:
>> 11/05/2010 13:54:12
>> ------------------------------------------------------------
>> 11/05/2010 13:54:12 Schedule Name: MIDNIGHT
>> 11/05/2010 13:54:12 Action: Incremental
>> 11/05/2010 13:54:12 Objects:
>> 11/05/2010 13:54:12 Options:
>> 11/05/2010 13:54:12 Server Window Start: 00:00:01 on 11/06/2010
>> 11/05/2010 13:54:12
>> ------------------------------------------------------------
>> 11/05/2010 13:54:12 Scheduler has been stopped.
>>
>>
>> 11/06/2010 20:52:27 Server Version 6, Release 1, Level 4.2
>> 11/06/2010 20:52:27 Server date/time: 11/06/2010 20:52:27 Last
> access:
>> 11/06/2010 20:51:26
>>
>> 11/06/2010 20:52:27 --- SCHEDULEREC QUERY BEGIN
>> 11/06/2010 20:52:27 --- SCHEDULEREC QUERY END
>> 11/06/2010 20:52:27 Next operation scheduled:
>> 11/06/2010 20:52:27
>> ------------------------------------------------------------
>> 11/06/2010 20:52:27 Schedule Name: MIDNIGHT
>> 11/06/2010 20:52:27 Action: Incremental
>> 11/06/2010 20:52:27 Objects:
>> 11/06/2010 20:52:27 Options:
>> 11/06/2010 20:52:27 Server Window Start: 00:00:01 on 11/07/2010
>> 11/06/2010 20:52:27
>> ------------------------------------------------------------
>> 11/06/2010 20:52:27 Scheduler has been stopped.
>>
>>
>> 11/07/2010 08:51:21 Server Version 6, Release 1, Level 4.2
>> 11/07/2010 08:51:21 Server date/time: 11/07/2010 08:51:21 Last
> access:
>> 11/07/2010 08:50:20
>>
>> 11/07/2010 08:51:21 --- SCHEDULEREC QUERY BEGIN
>> 11/07/2010 08:51:21 --- SCHEDULEREC QUERY END
>> 11/07/2010 08:51:21 Next operation scheduled:
>> 11/07/2010 08:51:21
>> ------------------------------------------------------------
>> 11/07/2010 08:51:21 Schedule Name: MIDNIGHT
>> 11/07/2010 08:51:21 Action: Incremental
>> 11/07/2010 08:51:21 Objects:
>> 11/07/2010 08:51:21 Options:
>> 11/07/2010 08:51:21 Server Window Start: 00:00:01 on 11/08/2010
>> 11/07/2010 08:51:21
>> ------------------------------------------------------------
>> 11/07/2010 08:51:21 Scheduler has been stopped.
>>
>> 1
>> 11/09/2010 11:13:18 Server Version 6, Release 1, Level 4.2
>> 11/09/2010 11:13:18 Server date/time: 11/09/2010 11:13:17 Last
> access:
>> 11/09/2010 11:12:17
>>
>> 11/09/2010 11:13:18 --- SCHEDULEREC QUERY BEGIN
>> 11/09/2010 11:13:18 --- SCHEDULEREC QUERY END
>> 11/09/2010 11:13:18 Next operation scheduled:
>> 11/09/2010 11:13:18
>> ------------------------------------------------------------
>> 11/09/2010 11:13:18 Schedule Name: MIDNIGHT
>> 11/09/2010 11:13:18 Action: Incremental
>> 11/09/2010 11:13:18 Objects:
>> 11/09/2010 11:13:18 Options:
>> 11/09/2010 11:13:18 Server Window Start: 00:00:01 on 11/10/2010
>> 11/09/2010 11:13:18
>> ------------------------------------------------------------
>> 11/09/2010 11:13:18 Scheduler has been stopped.
>>
>>
>> TSM server log shows
>>
>> 11/08/10 00:02:13 ANR2716E Schedule prompter was not able to
contact
>> client
>> svbser1 using type 1 (xx.xx.xx 4325. (SESSION: 2865)
>>
>>
>> dsm.opt file
>>
>> SErvername xxxx
>> COMMmethod TCPip
>> TCPPort 1500
>> TCPServeraddress xxxx.xxx.xxxx.xx.xx
>> Nodename xxxxxx
>> Passwordaccess generate
>> TCPclientaddress xx.xx.xx.xx
>> Httpport 1581
>> *Exclude.backup /.../core
>> Exclude.backup /tmp/.../*
>> *Exclude.dir /.netscape/cache
>> Include /.../dsmwebcl.log special
>> Include /.../dsmsched.log special
>> tcpw 64
>> tcpb 32
>> Resourceutilization 4
>> ERRORLOGname /opt/tivoli/tsm/client/ba/bin/dsmerror.log
>> SCHEDLOGName /opt/tivoli/tsm/client/ba/bin/dsmsched.log
>> Errorlogretention 14
>> Schedlogretention 7
>> Schedmode prompted
>> LARGECOMmbuffers YES
>> MANAGEDSERVICES WEBCLIENT SCHEDULE
>>
>> I did find out one thing I am unable to ping our TSM Server from
the
>> client
>>
>> root@svbser1 bin]# ping tsmserver.xxx.xxx.xx
>> ping: unknown host tsmserver.xxx.xxx.xx
>> [root@svbser1 bin]# ping tsmserver.xxx.xxx.xx
>> ping: unknown host tsmserver.xxx.xxx.xx
>> [root@svbser1 bin]# ping tsmserver.xxx.xxx.xx
>> ping: unknown host tsmserver.xxxx.xxx.xx
>> [root@svbser1]#
>>
>>
>> F.Y.I - there is no firewall and selinux is disabled
>>
>> However, I can ping our TSM from the other linux server using the
> same
>> client and os it's backing of successfully.
>>
>> [root@svbser2]# ping tsmserver.xxx.xxx.xx
>> PING tsmserver.xxx.xxx.xx (22.22.22.22) 56(84) bytes of data.
>> 64 bytes from tsmserver.xxx.xxx.xx (22.22.22.22): icmp_seq=1
ttl=252
>> time=0.336 ms
>> 64 bytes from tsmserver.xxx.xxx.xx (22.22.22.22): icmp_seq=2
ttl=252
>> time=0.352 ms
>> 64 bytes from tsmserver.xxx.xxx.xx (22.22.22.22): icmp_seq=3
ttl=252
>> time=0.273 ms
>> 64 bytes from tsmserver.xxx.xxx.xx (22.22.22.22): icmp_seq=4
ttl=252
>> time=0.312 ms
>>
>>
>>
>> Thanks for any help, comments in advance!