ADSM-L

Re: [ADSM-L] What IP address does the Client use to contact the server?

2009-12-23 11:03:49
Subject: Re: [ADSM-L] What IP address does the Client use to contact the server?
From: "Tchuise, Bertaut" <BTchuise AT LMUS.LEGGMASON DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 23 Dec 2009 11:02:16 -0500
Richard,

The rc 50 could be caused by numerous scenarios (TCPPort change, flakey
cables, faulty hardware). You could run a "Tracert
IP/HOSTNAME_TSM_SERVER" to see where there could be data
loss/connectivity issue between the client and TSM server.

As far as listing the specific TCP address, you could do nslookup for
the TSM server or simply do "q opt" on the TSM server itself and check
for IP address right above Server TCP/IP port number.

BERTAUT TCHUISE
TSM/NetApp Storage Administrator
Legg Mason Technology Services
*410-580-7032
BTchuise AT leggmason DOT com


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Richard Rhodes
Sent: Wednesday, December 23, 2009 10:21 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] What IP address does the Client use to contact the
server?

We have a server that has been getting the following sporadic
dsmerror.log errors:

  12/19/09   14:07:02 ANS9020E Could not establish a session
                       with a TSM server or client agent.
                       The TSM return code is -50.
  12/19/09   14:07:02 ANS1017E Session rejected: TCP/IP
                       connection failure
  12/19/09   14:13:00 ANS9020E Could not establish a session
                       with a TSM server or client agent.
                       The TSM return code is -50.
  12/19/09   14:13:00 ANS1017E Session rejected: TCP/IP
                       connection failure

Normally, backups work just fine.  We just get this in spurts.
I'm thinking it's a DNS resolution problem in the ip lookup
for dsm.sys:"tcpserveraddress   tsm4.fenetwork.com".


q)  Is there some way to get the BA client to list the IP address
     it's trying to use?


The dsm.sys file:

servername            tsm4
   schedmode          prompted
   commmethod         TCPip
   tcpport            1800
   tcpserveraddress   tsm4.fenetwork.com
   schedlogretention  5
   errorlogretention  5
   tcpbuffsize        64
   tcpwindowsize      64
   txnbytelimit       25600
   nodename           hpgno16p
   passwordaccess     generate
   inclexcl           /opt/tivoli/tsm/client/ba/bin/inclexcl.sys
   schedlogname       /opt/tivoli/tsm/client/ba/bin/dsmsched.log
   errorlogname       /opt/tivoli/tsm/client/ba/bin/dsmerror.log



Thanks!

Rick

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