Re: Anyone backing up Cisco Unity Product to TSM (Voicemail only)

I back up ours using NTBACKUP of the Call Manager stuff to a file on the
server, then TSM to do a standard backup of the server.

 

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Nancy L Backhaus
Sent: 04 August 2005 14:00
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] Anyone backing up Cisco Unity Product to TSM
(Voicemail only)

I should have been more clear in my original email(sorry about that).
I 
guess our network engineers know that Veritas is their only
tested/certified solution, but wondering if anyone is backing up Cisco
Unity with TSM.  I am going to call IBM support now.


Our Network Engineer reply,

That very point was the go-around we had with Cisco and DiData.  At this
point, Cisco's position is that any solution can be used, but it is up
to the customer to make sure it works, and if it causes problems on the
Unity Server, they will require it to be removed before offering
support. 
Veritas Backup Exec is their only tested/verified solution to date.

Feedback much appreciated.


Nancy Backhaus
Enterprise Systems
Backhaus.Nancy AT HealthNow DOT org
Office: (716) 887-7979
Cell: (716)  609-2138




TSM_User <tsm_user AT YAHOO DOT COM>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
08/04/2005 08:07 AM
Please respond to "ADSM: Dist Stor Manager"

 
        To:     ADSM-L AT VM.MARIST DOT EDU
        cc: 
        Subject:        Re: Anyone backing up Cisco Unity Product to TSM
(Voicemail only)


This list is the 3rd party software that the CSA agent for Unity
supports.

 

REF:
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_release_note0
9186a0080424e37.html

 
Supported Optional Software 
Only the following optional software has been qualified for use on a
Cisco 
Unity server that is running Cisco Security Agent for Cisco Unity: 

?Adobe Acrobat Reader, version 4 and later. 

?McAfee NetShield for Microsoft Windows NT and Windows 2000, version 4.5

and later. 

?Trend Micro 

?ScanMail for Microsoft Exchange 2000, version 5 and later. 

?ServerProtect for Microsoft Windows, version 5.5 

?Symantec 

?AntiVirus Corporate Edition, version 8.1 and later. 

?Norton AntiVirus for Microsoft Windows NT and Windows 2000, version
5.02 
and later. 

?VERITAS 

?Backup Exec for Microsoft Windows NT and Windows 2000, version 8.6. 

?NetBackup, version 4.5 and later. 

?Windows Automatic Update. It must be configured not to automatically 
download updates to the Cisco Unity server. 

?WinZip, version 7 and later

"Brents, James" <James.Brents AT VALERO DOT COM> wrote:
Per Cisco, TSM is not a supported backup software for Unity servers.
The supported backup software are Veritas BackupExec 8.5 or NetBackup
4.5 and later.

Regards,
James

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Nancy L Backhaus
Sent: Wednesday, August 03, 2005 2:28 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] Anyone backing up Cisco Unity Product to TSM
(Voicemail only)


Hello,

I have been instructed to find out if there is any other TSM
environments backing up Cisco Unity for voicemail to TSM. Looking for
feedback on any gotcha's, whitepaper, info, etc.

I looked and didn't find any info on Tivoli IBM site, ADSM site.

Background: Cisco Unity
Cisco Unity Version - 4.0.5
On Box Message Store
Combination of anExchange Server(Win2003) + SQL Server(Win2000) Will
be installing TSM Client Version 5.2.3.5 Estimation of backup -140 gig

Background: TSM
TSM Server 5.2.3.5
Op System AIX 5.2 Mod 2

Thank You.


Nancy Backhaus
Enterprise Systems
Backhaus.Nancy AT HealthNow DOT org
Office: (716) 887-7979
Cell: (716) 609-2138

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