ADSM-L

Re: Loosing drive in IBM3583

2002-05-02 11:15:46
Subject: Re: Loosing drive in IBM3583
From: David Longo <David.Longo AT HEALTH-FIRST DOT ORG>
Date: Thu, 2 May 2002 11:15:18 -0400
What is the firmware level of your drives?  I have a 3584 and it came
with version 18N2.  I started getting DRIVE1 going unavailable about
once a week or more often.  IBM updated firmware to 22UD and then
drive would just get write error and not go unavailable.
Replaced drive and o.k. since.

Most of the time the tape would remain in the drive, apparently
there has been some reports of this at customer sites.



David B. Longo
System Administrator
Health First, Inc.
3300 Fiske Blvd.
Rockledge, FL 32955-4305
PH      321.434.5536
Pager  321.634.8230
Fax:    321.434.5525
david.longo AT health-first DOT org


>>> larohm AT CARNEGIE DOT SE 05/02/02 08:45AM >>>
Environment: Server W2K SP2, TSM version 4.2.1.7.

This is what I get in the activitylog:

        2002-05-01            8302     ANR8302E I/O error on drive LB6DR0

   12:00:24.000000                      (\\.\TAPE0) (OP=READ, Error
Number=1235,   
                                        CC=0, KEY=2B, ASC=4B, ASCQ=00,

 
SENSE=F0.00.2B.00.00.80.00.1C.00.00.00.00.-
 
4B.00.00.00.00.00.00.00.00.00.00.00.00.00.-
 
00.00.00.2A.00.00.96.6F.00.00.00.00.00.00.-
                                        00.00.00.00.00.00

        2002-05-01            8302     ANR8302E I/O error on drive LB6DR1

   12:00:24.000000                      (\\.\TAPE1) (OP=WRITE, Error
Number=1117,  
                                        CC=0, KEY=04, ASC=44, ASCQ=00,

 
SENSE=F0.00.04.00.00.80.00.1C.00.00.00.00.-
 
44.00.00.00.00.00.00.00.00.02.00.00.00.00.-
 
00.00.00.13.00.00.EF.70.01.00.00.00.00.00.-
                                        00.00.00.00.00.0

        2002-05-01            1227     ANR1227E BACKUP STGPOOL: Process 65

   12:03:02.000000                      terminated - internal server error

                                        detected.

This is what I get when I query the drives:

Library Name     Drive Name       Device Type     On-Line            
------------            ------------    -----------
-------------------
-------------------
LB6                     LB6DR0           LTO                 Yes
LB6                     LB6DR0           LTO                 Yes

LB6                     LB6DR1           LTO                 Unavailable
Since  2002.04.17 12:00:24

This is what I get in the eventlogg on the server:

The driver detected a controller error on \Device\Tape1. 


After I have restarted the server everything works alright for one week
until the next wednesday at 12:00. I don t have any schedules starting at
this time in TSM or on the server. It s not the same drive that gets
unavailable every time. Any one who has a clue whats wrong?

Thanks in advance.

/Larsa


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"MMS <health-first.org>" made the following
 annotations on 05/02/02 11:29:55
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