> I do not understand why Tivoli would put out code with major
> known problems.

We do not knowingly release code with major bugs. Yes, you will often find
that the README files contain a list of "Known problems and limitations"
that documents problems we are aware of at the time the code is released.
However, those problems should be of relatively minor severity.

I'm sure that when the help desk told you there were known problems, they
meant that you were not reporting a new, previously unheard of problem.
But this doesn't mean that the code was released intentionally that way;
rather, the problems were discovered some time *after* the code was
released, but before you stumbled across it.

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.




"James, Doug" <Doug.James AT BCBSFL DOT COM>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
02/18/2002 06:42
Please respond to "ADSM: Dist Stor Manager"


        To:     ADSM-L AT VM.MARIST DOT EDU
        cc:
        Subject:        WARNING about Tivoli 4.2.1.0



We tested 4.2.1.0 for a month, and then applied it in production.  After
two
weeks in production, TSM died.  After sending IBM lots of data dumps, the
IBM help desk admitted that there were KNOWN BUGS in 4.2.1.0.  Our choices
were to backlevel to an older version of TSM, or move ahead to a BETA
version, 4.2.1.9, that was supposed to fix our problem.  We have been
running this Beta for about two months, but it is scary to be on the
bleeding edge.  I do not understand why Tivoli would put out code with
major
known problems.

Doug James