ADSM-L

Re: 3575 through SAN Data Gateway

2000-07-24 08:57:58
Subject: Re: 3575 through SAN Data Gateway
From: "Loon, E.J. van - SPLXM" <Eric-van.Loon AT KLM DOT NL>
Date: Mon, 24 Jul 2000 14:57:58 +0200
Hi Etienne!
Thank you very much for your suggestions.
I entered the commands you suggested through the SAN Data Gateway
Serviceport:
> disableCC
> reboot
> setHost 0,"aix"
> setHost 1,"aix"
> reboot
Afterwards, I deleted and reinstalled the SAN connected library and drives.
I checked in all the tapes and as soon as I started a backup stgpool within
that library again the following messages were written to the log:

07/24/2000 14:26:44 ANR8311E An I/O error occurred while accessing drive
RMT7 (/dev/rmt7) for OFFL operation, errno = 78.

07/24/2000 14:26:47 ANR8311E An I/O error occurred while accessing drive
RMT7 (/dev/rmt7) for GETLOGSENSE operation, errno = 5.

07/24/2000 14:26:53 ANR8300E I/O error on library NEXTGENLIB (OP=00006C03,
CC=314, KEY=05, ASC=3B, ASCQ=0E,
SENSE=70.00.05.00.00.00.00.0A.00.00.00.00.3B.0E.00.C0.00.04.,
Description=The source slot or drive was empty in an attempt to move a
volume).  Refer to Appendix B in the 'Messages' manual for recommended
action.
07/24/2000 14:26:56 ANR8300E I/O error on library NEXTGENLIB (OP=00006C03,
CC=-1, KEY=FF, ASC=FF, ASCQ=FF, SENSE=**NONE**, Description=An undetermined
error has occurred).  Refer to Appendix B in the 'Messages' manual for
recommended action.

07/24/2000 14:26:59 ANR1404W Scratch volume mount request denied - mount
failed.

07/24/2000 14:26:59 ANR1229W Volume 062610 cannot be backed up - volume is
offline or access mode is "unavailable" or "destroyed".

07/24/2000 14:26:59 ANR1213I Backup process 488 terminated for storage pool
NEXTGEN - process canceled.

07/24/2000 14:26:59 ANR0985I Process 488 for BACKUP STORAGE POOL running in
the BACKGROUND completed with completion state FAILURE at 14:26:59.

07/24/2000 14:26:59 ANR1214I Backup of primary storage pool NEXTGEN to copy
storage pool NEXTGENCOPY has ended.  Files Backed Up: 0, Bytes Backed Up: 0,
Unreadable Files: 0, Unreadable Bytes: 0.


I assume that error 78 is an AIX error. If so, in means:
/* Connection timed out */

We have reported this problem to IBM support, but they also have no clue...
Kindest regards,
Eric van Loon



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